Business report on a hotel

Business report on a hotel I have given you the assignment of preparing a detailed business research report on any good business problem or opportunity or may be you can prepare a report based on a problem related to your institute or may be on some other factors. The purpose of this term report is to enhance your professional skills in terms of practicality and research skills. The body of report should be prepared and presented to me by November 8, 2011 It should be a survey research for the collection of primary data. You may use secondary sources for gathering information. I would like you to make use of SPSS software for feeding and analyzing the data. It would be better if you support your findings with visual aids that would illustrate the facts in a more meaningful form. A hostel is a facility where students, families, back payers and other travelers can stay. The trend of hostel facility is very low in Pakistan, the main reason of which is self satisfaction. We are not quite confident as a student to avail the hostel facility within the campus. Also the hostel fees, security, room safety and size are the main factors of not availing the hostel facility. These issues happen to take place everywhere but we wanted to know the core reasons behind the low trend of hostel facility in Pakistan. We have collected relevant data via well designed questionnaires and interviewed some of the students of IoBM. We tabulated and analyzed our data using SPSS software. The results interpret that the students of IoBM are aware of this concept and have the tendency to avail the hostel facility but factors like financial issues and security of these services not being trustworthy is refraining the students from availing this facility. If the respective improvements are considered then there is a high opportunity for such services to flourish in IoBM in the near future which in turn will benefit the academic progress of IoBM. LITERATURE REVIEW A hostel is a low-priced facility where students, families, backpackers and other travelers can stay. But in our research we are only focusing on students to avail this opportunity if provided to them.hostel.jpg The primary purpose of this research is to identify the most important factors that predict undergraduate students level of satisfaction with the student hostels they are living in. This research will also explore the difference in the satisfaction levels of students living in hostels within the campus and the ones who live in their own houses and homes etc. Based on literature review, our hypothesized will be is there any difference in the satisfaction level between these two groups of students. This means the ones who will avail this facility and the ones who will not avail this type of facility if provided to them. In our research the most important factor or the keyword would be satisfaction. For example Satisfaction with fees, Satisfaction with distance from university facilities, Satisfaction with room safety, Satisfaction with room size, Satisfaction with hostel security, and Satisfaction with hostel facilities are the most important factors which predict undergraduate students. Satisfactions with hostel influencing factors: Many researches have been conducted on the impact of hostels on the life of students among which most of the researches showed a positive and a far reaching impact on students life. Following are the factors that influence the satisfaction level of students. Academic Challenges According to the previous researches it has been revealed that most of the students who live at university hostels/boarding schools face many academic challenges. They are very competent because of the living environment provided to them over there. It is also revealed that students that lives at hostels spend 17 hours a week on their home works and academic work where as other students who lives at their own home or not availing the facilities of hostel spends 8 to 9 hours a week. This is one of the satisfactory factor with which 95% of the students living at hostels are agreed. Time Productivity Time is a very important factor about which most of the people remain curious. As everyone knows that ones the time is over it wont come back again. Therefore spending the time productively isnt an easy task. Most of the people keep on trying to manage the time better and productively. Students living at hostel better know about how to spend a time and productively because they have been taught in such a way that it builds sense of responsibility in them. According to the previous researches students live at hostel spend their time equally in extracurricular activities and studies. They spend less time in watching television and computers and spend more in other activities like painting, sports etc. Personal Development Hostels play a vital role in shaping the values of the students and ethics. Hostels not only focus on making the student more competent in academics but also focus on the personal development of each student. More specifically they focus on their self-discipline, maturity, self-determination and critical thinking skills. Hostels not only provide accommodation but their objective is to make a student competent in each and every aspect of the life. Therefore this is also a satisfactory factor for most of the students for being the part of the hostels. Career Development As students learn how to live independently and how to cope with the particular situation as well as they come to know about stress management as they go through a hard and tough time, they become more career oriented. Hostel life creates such abilities and potential in them because of which when they go into the market for searching jobs the recruiter take them at first hand. Hostel not only provides opportunity to develop their personal skills and abilities but also helps them for their career. There are many more factors that provide satisfaction to the students lives at hostel but most important of them has been discussed above. These all factors have been taking from the perspective of those students who lives at their university or college hostels not from those who have their own accommodation. INTRODUCTION The prime objective of Hostel is to provide the students with the necessary amenities to develop an integrated personality, besides providing a calm and peaceful atmosphere for students. The hostel can provide an environment that certainly provides self-confidence and instills discipline in the minds of students. The personal development of students could also be nurtured and supported through living in a community environment. The secondary objective of establishing hostel for students of Institute of business management is to provide them a Home away from their Home where they can feel some ease and put their best in academics. Our research has been divided into two groups of strata. This means the ones who live in Karachi but far away and the ones who live outside Karachi. We have conduct this research through survey and will ask the IoBM students that would they like to avail this facility (if provided) to them or not? RESEARCH METHODOLOGY SamplE design QUOTA TOTAL Students of IoBM: At least 60% long-route 100 People (students) Students live in Karachi: 60% 60 Students live outside Karachi: 40% 40 Our population includes every student who lives in Karachi but little far away from IoBM and as well students who live outside Karachi. No age or gender limit is imposed. However to get a mature result, we would be targeting people above seventeen years of age. The above mentioned table shows how we have distributed the total transport users. We have set a quota that our respondents must contain at least 60% of the people who live in Karachi but little far away from IoBM and the remaining population should belong to some other areas of Pakistan. This quota is set because of the fact that they are the ones who are the most frequent users of such type of hostel facilities if provided to them. Because of many factors like time and control of work, we are keeping our sample size small. The total sample size is of 100 respondents. Moreover, we are not dividing the population geographic regions. Therefore, people from every part of the city have the equal participation opportunity. Research design We selected survey methodology because it is quick and inexpensive. The cost of contacting the respondents is very low and respondents will contact randomly from classes, library, and activity centre of IoBM etc. Person-administered questionnaires were developed which are more accurate than face to face interviews in which many open ended answers would be given. A short and simple questionnaire was designed for this research. As our segment of the target audience includes students from IoBM only. Name and contact number of every respondent is recorded for the back checking of the data. This eliminates the most common researcher bias in which the field researchers cheat by self filling the questionnaires. We tried to keep things very transparent so that our course instructor or other concern authorities may any time randomly check our data collection efforts. This will eventually increased the credibility of our research findings. Data collection Every group member worked as a field worker in carrying out the research. The female group members as well as male group members collected data from boys and girls. We wanted to make sure that there shouldnt be any gender biasness involve in our research. We went and interviewed students from activity centre, library and etc. We tried our best to cover the students who live in all areas of Karachi and as well as outside Karachi. HYPOTHESIS Null Hypothesis: Students of IoBM prefer the hostel facility. Alternative Hypothesis: Students of IoBM dont prefer the hostel facility. DATA ANALYSIS All of the questions were close ended except the remarks of the respondents. This made our analysis work much easier. We developed a complete database of all the hundred questionnaires in SPSS software. Limitations Initially, we thought to target 200 respondents. But then we realized that as the questionnaires are person-administered, so it will increase our time per respondent. That is why we restricted our sample size to 100 respondents. As the research is carried out by a group of six students, limited human resource definitely restricted us from covering a large sample size. This research is compiled under immense time pressure. Some more time might have improved the accuracy of this research. RESEARCH PROPOSAL PROBLEM The problem of the topic is that students who live far away from Korangi get chaotic and tired because of their long routes which tend to affect their performance. The law and order situation of Karachi is deteriorating day by day so many a times the students who live far away and in the areas which are not safe have to miss their classes as they are unable to reach university in strikes and calamities. Secondly, the students who live outside Karachi are hesitant to come to IoBM even after getting admission, because of the absence of hostel facility. So IoBM loses valuable students who can add to its prestige. So our research problem is Should there be hostel facility for the students of IoBM. OBJECTIVE The prime objective of Hostel is to provide the students with the necessary amenities to develop an integrated personality, besides providing a calm and peaceful atmosphere for students. The personal development of students could also be nurtured and supported through living in a community environment. The secondary objective of establishing hostel for students of Institute of business management is to provide them a Home away from their Home where they can feel some ease and put their best in academics. DESIGN Secondary Data: Google search engine, Jstor.com, Springerlink.com, Yahoo search engine. Primary Data: Descriptive Survey Research. SAMPLE Sampling quota: At least 80% long-route people (students) Students live in Karachi: 60 Students live outside Karachi: 40 QUESTIONNAIRE Language: English only (Because we are targeting only students of Iobm and therefore we dont required multiple languages) No. of Questions: 15-18 Variables: Positive Impact on Studies (Dependent Variable) Easeful routine (Dependent Variable) Hostel Facility (Independent Variable) Competency (Intervening Variable) Ease of registration (Moderating Variable) PROJECT MANAGEMENT Members: 6 Researchers All students of MBR 20 questionnaires per researcher Scheduling: Oct 20, 2010: Secondary data collection Oct 20, 2011: Questionnaire design Oct 30, 2010: Sampling Quota setting Nov 1, 2010: Survey starting Nov 4, 2010: Collection compilation of questionnaires Nov 6, 2010: Evaluating (results) studies variables Nov 17, 2010: Interpretation of results in meaningful forms. COSTING For Questionnaire: No. of prints (P) = 100 Total Pages (TP) = 200 Cost per print page (CP) = 10 Photocopy per page (PC) = 1 rupee 2(TP) * 10(CP) = 20 rupees 198(TP) * 1(PC) = 198 Total Cost = Prints Cost + Photocopy Cost + Travelling Cost Total Cost = 20 + 198 + 150 Total Cost of Questionnaires = 368 For Report: No. of prints (P) = 38 Cost per plane print = 10 Cost per colored print = 15 Total colored prints = 20 Total plane prints = 17 Colored Prints Cost = 20 * 15 = 300 Plane prints Cost = 18 * 10 = 180 480 TOTAL COST: Questionnaire Cost + Report printing cost 368 + 470 850 approx. FINDINGS ANALYSIS SECTION: A GENDER 68.9% Male respondents 31.1% Female Respondents 68.9% 31.1% Question: 1 When asked about the residence of the respondents 40% replied that there permanent residence is outside Karachi and 60% claimed that they are permanent residential of Karachi. QUESTION: 2 The permanent residential of Karachi are from diversified locations that cant be calculated through SPSS QUESTION: 3 When the respondents were asked about how they come to university in the sense of mode of transport than 61% respondents replied that they come through Universitys own transport (University Van), 30% replied that they prefer their own conveyance to reach IoBM where as only 9% respondents claimed that that use public transport (Buses, Taxi or Rickshaw) to come to IoBM QUESTION: 4 On asking about the time they spent in coming to IoBM 40% respondents claimed that it takes them an hour to reach university, 49% respondents claimed that it takes them 1-2 hours to reach IoBM where as 11% respondents claimed that it takes More than 2 hours to them to reach IoBM. QUESTION: 5 On asking the question that how many of respondents from the sample of 100 would like to avail Hotel facility if IoBM provides? 41% respondents replied that they wont like to avail such sort of facility but 59% replied in favor of availing such hostel facility if IoBM provides. SECTION: B (Only those people who want to avail Hostel Facility QUESTION: 6 Among 59% respondents who want to avail hostel facility, 19.7% replied that hostel facility should be near IoBM whereas 80.3% respondents replied that it should be with in IoBM. QUESTION: 7 63.9% respondents replied that the hostel should be only for students and 1.6% respondents replied that it should be only for faculty where as 34.4% respondents replied that it should be for both Students and Faculty QUESTION: 8 On asking a question about the sharing of a room,18% respondents replied that there should be separate room for every person, 73.8% replied that 2 persons should share a room where as 8.2% respondents replied that the room should be shared by 4 or more people. QUESTION: 9 On asking about the attached bath in a room, 82% agree that its essential, 18% replied that it is not essential whereas no one replied in no idea. QUESTION: 10 On asking about the 24/7 security, 93.4% respondents agreed that its essential, 4.9% replied that they dont have any idea about that whereas 1.6% replied that it isnt essential. QUESTION: 11 On asking about the Wi-Fi facility that should it be there 24/7; 83.6% respondents replied that yes its essential that there should be 24/7 Wi-Fi, 8.2% respondents dont have any idea whereas 8.2% of respondents dont feel that its essential. QUESTION: 12 On asking about the Mess/Cafà © facility, 93.4% respondents showed there interest that there must be a cafà ©, 3.3% respondents were with no ideas and 3.3% respondents dont feel that its essential. QUESTION: 13 On asking about the recreational facilities (i-e, Indoor games, gym and swimming pool), 67.2% respondents says that its essential, 11.5% have no idea where as 21.3% respondents dont feel that its essential QUESTION: 14 For knowing the impact of the hostel facility on students a question was asked that will hostel facility be helpful in providing learning environment, 80.3% respondents said yes its very helpful, 16.4% said that its somewhat helpful whereas only 3.3% respondents said that it will not really be helpful. QUESTION: 15 On asking to what extent hostel facility would be helpful to you in extracurricular activities, 49.2% respondents replied that it will be very helpful, 41% replied it would be somewhat helpful whereas 9.8% respondents replied that it wouldnt be really helpful. QUESTION: 16 On asking about the impact of socializing in hostel facility ,72.1% respondents replied that it will be really helpful for them to socialize, 23% replied that it would be somewhat helpful whereas 4.9% replied that it wouldnt be helpful QUESTION: 17 On asking about the saving of travel time and cost due to hostel facility if provided, 83.6% respondents replied that such facility would be very helpful for them to save time and cost, 13.1% replied that they dont have any idea where as 3.3% replied that it wouldnt be that much helpful for them. QUESTION: 18 On asking that will your parents allow you to live at hostel or avail hostel facility, 83.6% respondents replied that yes their parents will allow them to avail such sort of facility if provided but 16.4% respondents replied that they are not sure that whether their parents will allow them or not. QUESTION: 19 On asking the question that what charges are you expecting per month of hostel facility, 63.9% respondents replied that it should cost 5000 per month, 23% replied that it should cost 8000 whereas 13.1% replied that it should cost 10000 per month for such facility. QUESTION: 20 When a question was asked about the political interference in such sort of facility, 88.5% replied that No there shouldnt be any sort of such interruption whereas 11.5% replied that Yes it should interfere. HYPOTHESIS TESTING Null Hypothesis: Students of IoBM will prefer the hostel facility. One-Sample Test Test Value = 0 t df Sig. (2-tailed) Mean Difference 95% Confidence Interval of the Difference Lower Upper Would you like to avail hostel facility? 11.936 99 .000 .590 .49 .69 Alternative Hypothesis: Students of IoBM wont prefer the hostel facility. One-Sample Statistics N Mean Std. Deviation Std. Error Mean Would you like to avail hostel facility? 100 .59 .494 .049 RESULT: Since 0.49 CONCLUSION: From this we can conclude the the students of IoBM are willing to avail Hostel Facility in case IoBM provides to them. CONCLUSION This research has shown some very enormous facts. Almost 59% of the students of IoBM want the hostel facility and out of those 59%, 80% of the students want to have this facility within the IoBM campus only, with a Wi-Fi facility, low-cost, no political interference, security should be good enough and also with a cafà © facility. 80% of the students said that the hostel facility will be helpful in providing them the learning environment, so that they could concentrate on their studies and should be able to perform well in this competitive environment. About 72% of the students also said that the hostel facility will also help them in socializing with other students and their fellow members and as well as with the management also. About 83% of the students responded that the hostel facility will reduce the travelling time and cost, which will eventually help them in giving more time to their studies and extracurricular activities. So, after analyzing all the questionnaires and the respondents answer to those questions, we can easily accept our null hypothesis and can easily conclude that the students of IoBM are willing to avail the hostel facility if IoBM provides it to them. REFERENCES www.schools.com www.research.com.au www.tarsa.edu.au www.springerlink.com www.jstor.com www.wikipedia.com